54% of appointments booked online have been for new patients. Technology-driven culture change at Inspira Health Network was the key ingredient to a growth spurt in outpatient activity at the New ...

Baptist Health Care has combined two strategies – revenue cycle automation and patient engagement – to attract and retain patients in a competitive Florida market. Two of the largest competitors for ...

In an era dominated by convenience and instant access, the healthcare industry faces increasing pressure to adapt to consumer expectations. Patients today are accustomed to the seamless experiences ...

Six out of ten patients find that online scheduling tools are too complex to navigate. As a result, patients schedule the wrong type of appointment, seek care elsewhere, or forgo care entirely. At the ...

We recently commissioned a study conducted by the Medical Group Management Association (MGMA) that found provider staffing challenges and burnout appear exacerbated by sub-optimal use of automation ...

If you want to book an appointment for a haircut, order a pizza or buy a movie ticket, chances are that you’re going to do it online—or, better yet, via a mobile app. But if your child has spiked a ...

Long waits, frustrated patients, and overburdened staff—these scenarios plague clinics without efficient scheduling systems. Running a clinic demands more than just good healthcare; managing patient ...

SSM Health is a health system headquartered in St. Louis, Missouri, with 23 hospitals and more than 650 physician offices serving Illinois, Missouri, Oklahoma and Wisconsin. For SSM Health, continuous ...

Having the ability to self-schedule mammograms was associated with a 15 percentage point increase following through with getting the screening, according to research from the Perelman School of ...

Online Video Conference Webinar Call With Team Scheduling is the backbone of a health care organization, yet many practices use scheduling systems that rely heavily on manual, analog operations like ...

Blue Shield of California has announced a collaboration with booking platform Zocdoc to allow members to schedule in-network, in-person and virtual care appointments directly on the nonprofit health ...

Despite a strong consumer preference for digital access to healthcare, over half of the top 20 hospitals in the U.S. do not offer online scheduling capabilities for new patients, according to a new ...