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  1. ¿Qué es un CRM (customer relationship management? | IBM

    Un CRM es un conjunto de tecnologías integradas que se emplean para documentar y gestionar las relaciones e interacciones de una organización con sus clientes actuales y potenciales.

  2. What is Customer Relationship Management (CRM)? - IBM

    Customer relationship management (CRM) is a set of integrated technologies used to document, track, and manage an organizations relationships and interactions with existing and potential …

  3. Was ist CRM? | IBM

    Customer Relationship Management (CRM) ist eine Reihe integrierter Technologien zum Dokumentieren, Verfolgen und Verwalten der Beziehungen und Interaktionen eines …

  4. 什么是 CRM?| IBM

    客户关系管理 (CRM) 是一组集成技术,用于记录、跟踪和管理组织与现有客户和潜在客户的关系和互动。

  5. Che cos'è il CRM? | IBM

    Il Customer Relationship Management (CRM) è un insieme di tecnologie integrate utilizzate per documentare, tracciare e gestire le relazioni e le interazioni di un'organizzazione con i clienti …

  6. Apa itu CRM? | IBM

    Manajemen hubungan pelanggan (CRM) adalah seperangkat teknologi terintegrasi yang digunakan untuk mendokumentasikan, melacak, dan mengelola hubungan dan interaksi …

  7. Qu’est-ce que la CRM ? | IBM

    La gestion de la relation client (CRM) est un ensemble de technologies intégrées utilisées pour documenter, suivre et gérer les relations et les interactions d’une organisation avec ses clients …

  8. ERP vs CRM: What's the Difference? | IBM

    Nov 12, 2025 · ERP and CRM software are essential solutions that help streamline operations, improve efficiency and customer experiences and drive digital transformation.

  9. What is CRM automation? - IBM

    CRM automation is the use of technology and automation tools to streamline and optimize repetitive tasks within a customer relationship management system.

  10. AI in CRM (Customer Relationship Management) | IBM

    AI in customer relationship management (CRM) enables organizations to automate business processes by organizing and managing customer information with ease.